HVAC REVENUE SYSTEMS
Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Forge HQ PTY LTD (ABN 50 699 647 777) ("Forge", "we", "us", "our"). By accessing our website, submitting an enquiry, or booking an audit, you agree to be bound by these Terms.
1. Our services
Forge provides lead generation and revenue systems for HVAC (heating, ventilation and air conditioning) businesses, including marketing, enquiry handling, automated follow-up, and appointment booking services. We are a marketing and lead-generation provider and are not a licensed HVAC contractor.
2. Eligibility
By using our website or submitting your details, you confirm that you are at least 18 years of age and are providing accurate, current and complete information.
3. Enquiries and bookings
When you submit an enquiry, request an audit, or provide your contact details through our website or via SMS/call, you consent to being contacted by us or a partner HVAC business regarding your enquiry. Booking an audit does not guarantee any specific outcome, pricing, or availability of a contractor.
4. Pay-per-lead arrangement
Where Forge provides leads to a client business on a pay-per-lead basis, the terms of that arrangement, including pricing, lead qualification criteria, and dispute processes, will be set out separately in a signed service agreement between Forge and the client.
5. Communications consent
By submitting a form, calling, or messaging us, you consent to receive SMS, email and phone communications from us relating to your enquiry, including automated auto-reply messages. Message and data rates may apply. You can opt out at any time by replying STOP to SMS communications or contacting us directly.
6. Intellectual property
All content on this website, including text, graphics, logos and branding, is owned by or licensed to Forge and may not be reproduced, distributed or used without our prior written consent.
7. No warranty
Our website and services are provided on an "as is" and "as available" basis. While we take reasonable care to ensure information is accurate, we make no warranties or representations about the completeness, reliability, or availability of our website or services.
8. Limitation of liability
To the maximum extent permitted by law, Forge will not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of our website or services, including loss of business, revenue, or data. Nothing in these Terms excludes any guarantee, right or remedy that cannot be excluded under the Australian Consumer Law.
9. Third-party links and platforms
Our website may use or link to third-party platforms (such as Meta, Google, or GoHighLevel) for advertising, booking, and communication purposes. We are not responsible for the content, policies, or practices of third-party platforms.
10. Privacy
Our collection and handling of personal information is governed by our Privacy Policy, which forms part of these Terms.
11. Changes to these Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
12. Governing law
These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that jurisdiction.
13. Contact us
For questions about these Terms, please contact us at:
Forge HQ PTY LTD
Email: